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Our commitment to exceptional service is reflected in the feedback from our satisfied customers.
Here's what some of our local clients have to say...
“I have been with British Gas a few years now and every engineer that has visited my property has always been polite and very professional in there job”
Miss Ayers
RM15
“The engineer was very professional polite and thorough. top marks”
Miss Yexley
SS15
“Engineer was very helpful. He took the time to communicate with our little boy, who was interested in seeing what he was doing. Engineer even assisted with another minor issue that we didn't request and he even provided some sound advice with another issue we later discovered. Great guy, great service! ”
Mr Boakye-Duah
SS14
“Engineer was very polite and efficient. ”
Miss French
RM16
“Very quick to arrive and rang beforehand and dealt with problem excellent ”
Fenton
CM13
“Engineer excellent”
Mr Turner
CM5
“Very professional, solved the problem very quickly”
Miss Munro
SS9
“Professional, technically competent, fixed the problem and personable”
Mr Millgate
ME5
“Very polite, got on with the job without a cup of tea and with a smile”
Mr & Mrs Ansett
SE12
“Professional, technically competent, fixed the problem and personable”
Mr Millgate
ME5
“James was polite and professional”
Miss Howell
CT8
“The engineer who came was polite, efficient and clearly explained the problem and what would be done to solve it.”
Mr Harrison
TN2
“We had different engineers for two specific problems; both were efficient courteous and got the jobs done.”
Mr Wilson
BR6
“The engine was very knowledgeable.”
Miss Williams
SE25
“Response time in emergency/urgent need could be improved as the could the connection speed when initially calling, as in this example which was a severe leak and flood. All services out requiring neighbours telephone.”
Mr Sullivan
ME19
“Everything went well. Engineer very helpful.”
Miss Tarchetti
CT18
“Excellent and professional service. Very pleased.”
Miss Yaroson
DA16
“Engineer was patient, calm and helpful”
Mr Odezugo
SE13
“Fast response, pleasant polite fitter who did a very good job.”
Fleckney
TN16
“The first engineer didn't solve the problem in his 5 minute visit so we had to call and organise a second engineer to deal with the problem properly.”
Miss Howells
ME9
“Professional and knew what he was doing”
Mr De Comarmond
CT8
“He was Respectful, fast and efficient, very good, thank you”
Rajan
Rajan - TN9
“The problem we had was very unusual and needed a specialist. When he and his assistant came they were excellent, did a thoroughly good job as quickly and neatly as they could.”
Miss Roberts
CT16
“Quick appointment date and well experienced and friendly technician.”
Miss Rawi
CT3
“Friendly engineer. Came out quickly even though it was a Sunday evening & fixed the problem.”
Miss Adams
BR6
“Polite, good service”
Mr Hazelden
TN4
“Operative was professional and quickly identied and rectified the problem. He was very pleasant.”
Miss Field
DA1
“The engineer was very good. The appointment was very easy to book online”
Miss Martin
BR3
“Fantastic service, efficient and not long to wait for an appointment. Good value for money”
Miss Dunbar
SE13
“The engineer was very thorough a stuck to the task until he solved the problem.Very determined.Thank you. ”
Mr Plunkett
SE25
“The people I dealt with were, efficient,friendly and knowledgable.”
Miss Kingwell
SE9
“Very efficient, polite, on time and able to fix the problem”
Miss Wootton
ME2
“Engineer was prompt polite and knowledgable. Rectified the problem and gave advice in order to avoid repetition.”
Tenant
ME20
“I was very satisfied with the men well all of them they were clean workers very polite and when far and beyond to to explain the working that I had put in my house thank you”
Miss Rafferty
BR2
“I rang up at 7/30pm on Friday night as my Toilet was blocked and by 8pm it was all done”
Miss Barker
SS8
“Very happy with service, engineer was fantastic, was over the moon.”
Michael Murrison
SE2
“Very happy with the service, appreciated the eta call this morning, very polite engineer.”
Mrs Genga
SE3
“Happy with ricky, very professional and helpful.”
Mrs Duru-Rajis
SE18
“Excellent service and engineer. Would score 11 if he could.”
Mr Chan
DA16
“Very happy with the service, appreciated the eta call this morning, very polite engineer.”
Molly Eaves
SE12
“Adrian was polite, covered his shoes, did the job well and kept a clean environment.”
Barbara Raymond
DA3
“Extremely happy, the engineer was polite, efficiante and even tidied up.”
Mrs Wright
SE9
“You could not have sent a better engineer than adrian, I received 1st class service, he was very polite and did a good job. He restored my faith in engineers.”
Mr Bathgate
DA1
“Marvolous, engineer went above and beyond.”
P Folley
TN2
“Extremely happy with the service, wonderful engineer, hardworker.”
Mr Jackson
TN9
“Very good, wish all engineers could be like him.”
Mrs Owen
ME5
“Service was good, very happy engineer, service with a smile.”
Mrs Lilley
DA3
“More than happy with the service, have had Glenn out a few times and he has always been a pleasure.”
Mr Daffin
ME19
“Really helpful got to the bottom of the problem after 20 years, Friendly and really nice.”
Places for People
CT19
“Extremely happy with the service very helpful and polite.”
Mr Hiscock
TN13